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1993-08-31
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DELRINA
895 Don Mills Road 6830 Via Del Oro
500-2 Park Centre Suite 240
Toronto, Ontario San Jose, California
Canada M3C 1W3 U.S.A. 95119-1353
Product Support Numbers
BBS:(416)441-2752 WinFax PRO 3.0 Only:(416)441-0921
Fax Back:(416)443-1614 All Other Products:(416)441-1026
Fax:(416)441-0774
======================================================================
T E C H N I C A L N O T E S
Product: WinFax PRO 3.0
Document No.: 2091
Document Date: September 2, 1993
======================================================================
Subject: View During Receive Causes Fax Reception to Fail
Situation:
==========
Receiving faxes with the View During Receive option enabled causes fax
reception to fail after the first page.
Solution:
=========
Problems with View During Receive are usually due to limited system
resources. Try the following measures to improve performance:
a) In the Receive Setup dialog, select the Sweep display mode as
opposed to the Scroll mode.
b) In the Receive Setup dialog, click on Window Size and redraw the
viewing window as small as is practical.
c) Update to the April 21, 1993 release of WinFax PRO 3.0 if you are
running an earlier release of the software. To verify the release
date of your software, pull down the Help menu in WinFax, and select
About. For details on updating, see the following technical notes:
2074 -- WinFax PRO 3.0 Maintenance Release: April 21, 1993
9002 -- Downloading and Running Patches for Delrina Products
d) If fax reception does not succeed after trying the measures listed
above, disable the View During Receive option.
Note: In the After Reception section of the Receive Setup dialog,
enable View Fax to view the fax automatically after it is
received.